Returns & Exchanges
At Arvada Triathlon Company, we want to ensure you have the perfect gear for your next race; if you are not satisfied with your purchase, you can return or exchange eligible items within 30 days of delivery.
Return Process
- 1.Verify Eligibility
Ensure all items are in original, unworn condition with tags attached; please note that nutrition, hydration products, and used swimwear are final sale for hygiene reasons.
- 2.Initiate Your Request
Log into our online portal with your order number and email address to select the items you wish to return and receive a prepaid shipping label.
- 3.Pack and Ship
Securely pack your gear in the original packaging if possible, attach the generated shipping label, and drop it off at any authorized carrier location.
- 4.Receive Refund or Credit
Once our team inspects the returned equipment, we will process your refund to the original payment method or issue store credit within 5-7 business days.
